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AvSight Announces AI-Powered Support Assistant: AvSight Support Copilot

  • AvSight introduces Support Copilot, a conversational AI assistant for streamlined support.  
  • Support Copilot is the latest feature release from AvSight’s ongoing AI development program.

 

Boone, NC – AvSight, a leader in aviation aftermarket software, is thrilled to announce the upcoming launch of Support Copilot, an innovative in-platform AI assistant designed to revolutionize customer support. Support Copilot offers AvSight users an interactive way to navigate the latest knowledge base articles and documentation, providing instant answers to AvSight queries and enhancing the support experience significantly.

Support Copilot leverages the same advanced conversational capabilities seen in platforms like ChatGPT, allowing users to ask questions and receive reliable answers promptly. Each response will include links to supporting documentation for those seeking further details, ensuring comprehensive support is always at hand.

Support Copilot is the latest feature release from AvSight’s extensive AI development program. Customers can expect expanded functionality for Support Copilot to be released in the coming months, with additional AI features being released in the near future.

“The introduction of Support Copilot marks a significant milestone in our ongoing effort to provide exceptional support and enhance the user experience. This AI-driven approach to customer service not only allows for the quick resolution of support queries but also educates our customers, allowing them to use AvSight as effectively as possible.”

– Scott Loescher, CEO, AvSight

“Effective use of AI opens up endless possibilities for our customers. We’re committed to continue developing tightly integrated AI tools that will allow our customers to leverage the AvSight platform to propel their businesses to new heights.”

-AvSight, VP of Product, Fermin Gonzalez.

AvSight Support Copilot is currently undergoing beta testing and will be available to customers over the next couple of months. The AvSight support team will be offering live demos of Support Copilot during Aviation Week Network MRO Americas, taking place in Chicago on April 9th – 11th. Demo appointments can be requested at avsight.net/mro2024 or by stopping by booth 3574. 

About AvSight
Established in 2016, AvSight is aviation’s most innovative complete software platform. This revolutionary cloud-based solution was designed by industry veterans specifically to meet the needs of aviation aftermarket suppliers and MRO facilities. AvSight combines inventory management, quotes, repairs, sales orders, and accounting into one seamless flexible application. For more information on AvSight, visit avsight.net.

Contact

Hannah Myers
Director of Marketing
hmyers@inscaletech.com