From inbound RFQ to signed quote. Intelligence handles the research, data entry, and follow-ups so your team can focus on the deals that need their judgment.
The shift: Intelligence compresses the RFQ-to-quote cycle from hours of manual work to minutes of review and approval. Your team stops acting as data entry clerks and goes back to what you hired them for: making smart pricing decisions, building customer relationships, and applying the industry expertise that closes deals. You invested in experienced aviation professionals. Let them be professionals.
Every RFQ that arrives by email requires someone to read it, identify the customer, look up the account, and type in each part number, condition, and quantity, line by line. At any meaningful volume, that data entry consumes hours of your sales team’s time every day. Every minute spent re-keying is a minute not spent on pricing decisions, customer relationships, or chasing high-value deals. And when volume spikes (AOG requests, end-of-quarter rushes), quotes get missed entirely because there aren’t enough hands.
Smart Inbox eliminates the data entry step entirely. Your team starts at pricing, not at typing. The quotes that used to take 3-5 minutes each now take seconds, and the ones that need your team’s attention are flagged, not lost.
Smart Inbox monitors your designated inboxes for inbound RFQ emails. When one arrives, it:
Matches the extracted company and contact to your AvSight accounts. Confident matches map automatically. Ambiguous ones land in the AI Hub for one-click manual mapping.
Builds the Customer Quote in Quote 360 with all line items pre-populated. The rep picks up at pricing, not data entry.
Smart Inbox also handles vendor responses. When a vendor replies to your outbound RFQ, the agent parses their quote and matches it to the original request. No manual re-entry.
Rep opens email, reads it, creates quote, types in each line
Quote appears in Q360 pre-populated, ready to price
3-5 minutes per RFQ on simple ones, longer for complex
Seconds per RFQ, your team only reviews exceptions
High-volume days = overtime or missed quotes
Volume scales without adding headcount; team reviews exceptions only
Every quote your team prices manually is a decision buried under 10 minutes of research: looking up part history, checking inventory, calculating margins, typing in a number. Multiply that by hundreds of lines per day, and your best pricing minds are spending 80% of their time on research and 20% on judgment. That ratio should be reversed.
The Quote Agent handles the research. It checks inventory, applies your pricing rules, logs its reasoning, and presents a suggested price, all in seconds. Your team reviews and approves instead of researching and typing. Quotes that took hours go out in minutes. And because the agent follows your rules every time, pricing consistency improves across the team. No more margin erosion from inconsistent manual pricing.
The Quote Agent runs on Customer Quotes in Quote 360. For each line, it executes the instructions you’ve configured, in sequence, following your rules:
If you’ve configured a review checkpoint, the agent pauses. The suggested price and rationale appear right on the Customer Quote record in Quote 360, so your team never has to leave where they’re already working. One-click approve or reject, right on the record.
Once approved, the Quote Agent sends the quote email from the assigned rep’s email address, with their signature, with the quote PDF attached. The customer sees an email from their rep, not from a system.
Pricing instructions
Plain-language rules governing how the agent prices each line
Advanced pricing instructions
Complex pricing scenarios handled through configurable AI instructions
Pricing Model
Configurable pricing factors: inventory cost, history, contracts, market rates, margin rules
Skip conditions
Lines the agent should always process, regardless of condition
Review checkpoints
Where the agent pauses for your team’s approval
Email templates
Subject line, body, and formatting of quote emails
Everything is configurable. Nothing requires code. If you can write a sentence describing what you want, you can configure the Quote Agent.
The most common source of lost revenue isn’t price or competition. It’s quotes that never got a follow-up. A customer requested a quote, your team priced it, sent it… and nobody followed up when they didn’t respond. The deal didn’t die because of price or competition. It died because it fell off someone’s list.
The Follow-Up Agent makes that impossible. Every quote gets chased on schedule, every time, without anyone remembering to do it. Revenue that was walking out the door through inattention gets recovered automatically.
You configure multiple follow-up sequences, each tailored to the situation. A low quote-to-sales ratio customer quoting an expendable part gets a completely different follow-up cadence than an airline requesting a rotable. You control the timing, the messaging, and the number of touchpoints for each sequence.
The agent sends from the rep’s email address on schedule. When the customer responds, the sequence stops. Your team doesn’t manage any of it. They just see the results.
No more spreadsheets tracking who needs a follow-up. No more quotes that die in someone’s inbox because nobody chased them.
In aviation, the paperwork is the product. Your customer won’t approve a quote until they’ve reviewed trace documentation, certificates, and compliance records. Today, your team hunts for those files, attaches PDFs to emails, and waits. The customer asks for one more document, and the cycle starts again.
When the Quote Agent sends a quote, it includes an approval link and automatically attaches relevant cert, trace, and compliance paperwork by document type. Your customer clicks the link and sees everything they need in one place: pricing, terms, and all supporting documentation. They review and approve without a single email back and forth.
Every quote includes an approval link. Your customer clicks it, reviews the quote details and documentation, and approves directly. No email chain. No phone call to confirm. The approval flows back into AvSight and triggers the next step automatically: sales order creation, inventory allocation, notifications. Partial approvals supported for line-by-line decisions.
The Quote Agent attaches cert, trace, and compliance paperwork by document type when sending the quote. Your customer gets the quote and the supporting documentation together. No manual file hunting. No separate email with 15 PDFs.
The same approval flow works for MRO work order quotes. Your customer reviews the scope, pricing, and terms through a secure link and approves. Partial approvals are supported, so customers can approve line by line.
Approval links auto-expire after 30 days. PIN authorization protects forwarded emails. Your team controls what the customer sees. Drag-and-drop document management and the ability to view approval documents after the quote closes.
Analysis right on the Account Record. Combines purchase history, payment timelines, support patterns, and external signals (press releases, hiring trends) to surface:
When you open an Account Record, the insight is already there. No separate report. No analytics platform.
On Part Master and Part 360 screens. Analyzes quote history, demand patterns, competitive pricing, and inventory position to surface:
Agents execute. Models inform. These shared models are what give Intelligence its knowledge of your business. The more history in your system, the better they get.
This is how Intelligence knows what to charge.
You configure the factors that matter to your business: inventory cost, historical sale price, customer contract pricing, market rates, and margin rules. Every time the Quote Agent prices a line, it draws from your Pricing Model to generate a suggestion with rationale. The same model ensures pricing consistency across your entire team, so margins don’t erode because two reps price differently.
This is how Intelligence knows where to look.
When the Quote Agent needs to find a part, the Source of Supply Model defines the search: which inventory locations to check, how to match condition codes, how to rank by lead time, and what trace documentation is required. It also factors in customer-specific requirements from the quote request and from the account record in your ERP, so the match reflects what the customer actually needs, not just what’s on the shelf.
Here’s what the complete Intelligence-powered sales workflow looks like:
Everything after the customer says yes.
The gap between “quote approved” and “order shipped” is where deals stall. Inventory gets allocated to someone else. The warehouse doesn’t know what to pick. The customer waits. The Sales Agent closes that gap automatically
Once a quote is approved and a Sales Order is created, the Sales Agent handles the post-quote workflow:
The Sales Agent bridges the gap between “quote approved” and “order shipped,” closing the handoff that currently requires manual coordination between sales and operations.
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