Business Optimization Helps V1 Aero Work Smarter
The Challenge: Outdated Systems and Manual Workarounds
Before implementing AvSight, the team at V1 Aero was used to juggling outdated ERP systems. They were able to make it work but the efficiency cost was significant – they found themselves relying heavily on spreadsheets and manual workarounds. Remote access was clunky, reporting was fragmented, and customizations came with steep costs and technical barriers.
“Quantum worked—but it lived in the past. Customization was expensive, reporting was a pain, and I found myself manually tracking commissions in spreadsheets,” shares Danny Moreno, COO of V1 Aero.
When the company launched, they aimed to be lean, tech-forward, and agile—but the old tools just didn’t keep up.
The Solution: AvSight + Expert Guidance
AvSight offered exactly what V1 Aero was looking for: a modern, cloud-based ERP that could scale with their business. With built-in automation, flexible customization, and real-time data, it gave the team the power to streamline operations without sacrificing usability.
As a small company with big goals, they wanted to make sure they were leveraging the platform to the full, so they felt that customizing the system to their unique workflows was an important investment. But with so many ideas and possibilities, it was a challenge to come up with an actionable plan that prioritized the most impactful projects.
That’s where AvSight Business Optimization came in – personalized coaching, process reviews, and help prioritizing the projects that would move the needle fastest. One of the first moves V1 Aero made was having their Customer Success Manager visit their facility for an in-person review of their processes and goals.
“When our Customer Success Manager joined us on-site, it was a game-changer,” says Moreno. “She didn’t just help us configure the system—she helped us rethink how we run our business. From process mapping to on-the-fly troubleshooting, it was like having a super-user and a strategist in one.”
Even before they took on the bigger projects, the V1 team saw the impact of having an on-site visit. “There were so many lightbulb moments. As our CSM was shadowing us, she was able to point out simple adjustments that made life so much easier. It really helped our team work as efficiently as possible, and has helped us train new team members using best practices.” Moreno explains.
“She didn’t just help us configure the system—she helped us rethink how we run our business. From process mapping to on-the-fly troubleshooting, it was like having a super-user and a strategist in one.”
– Danny Moreno, COO, V1 Aero
Projects with Real Impact
With the help of AvSight’s technical services team and their IT Manager, Kabriel Martinez, the V1 Aero team has been able to implement a number of custom projects. These are a couple of their favorites.
An Auto-Quoting System That Paid for Itself
The challenge: Like many aviation suppliers, V1 Aero receives a staggering number of RFQs on a daily basis. This made it impossible to respond to each one and created a lot of noise that made it easy to miss their most valuable requests.
The solutio
n: V1 Aero worked with the AvSight team to develop an auto-quoting flow to automatically action Make Offer and No Quote responses. “It filters out the noise and allows us to respond to the real opportunities more quickly. It’s like having another full-time team member,” said Martinez.
This not only helped the team focus their efforts on higher ROI opportunities, but also led to a number of sales on Make Offers. “We experienced a massive lift in quoting volume and conversions.” says Moreno. “We realized an ROI on the project in just a few weeks.”.
““It filters out the noise and allows us to respond to the real opportunities more quickly. It’s like having another full-time team member.”
– Kabriel Martinez, IT Manager, V1 Aero
Customer Consignment Portal
The challenge: Consignment management was a fairly manual process for the V1 Aero Team. Each day they would have to prepare a spreadsheet for each consignment partner updating them on inventory, sales, and repairs. This was both time consuming and did not enable partners to see their inventory in real time.
The solution: V1 Aero used AvSight’s Customer Portal functionality to build a self service interface that allows consignors to check on their inventory and see changes in real time, whenever they want.
They also customized the portal to allow customers to have more control over their inventory, Moreno explains “Many of our consignors work in very specific areas of the business and are experts in their niche. We’re selling the inventory on their behalf, but we want to make sure they have control and can put their expertise to work. So we added a simple, but powerful feature – a comment box that allows them to interact with individual inventory lines. Now they can easily give us direction like ‘send this for repair’ or ‘send this for exchange’ and we’re notified immediately.”
“We want to be the easiest company to work with in this space. AvSight gives us the tools to live up to that promise.”
– Kabriel Martinez, IT Manager, V1 Aero
Why It Works: A Platform Built for Growth
V1 Aero’s customer-centric mission is simple – “We want to be the easiest company to work with in this space,” Martinez explains. “AvSight gives us the tools to live up to that promise.”
V1 Aero didn’t just need a better ERP. They needed a partner who could help them unlock its full potential. With a small but ambitious team, they rely on every ounce of efficiency—and AvSight delivers.
“The customization is endless. If we can think it up, we can build it,” says Danny. “But it’s the Business Optimization team who help us focus on what’s worth building. That roadmap they created? It’s gold.”
The AvSight team is proud to support V1 Aero’s growth, and we can’t wait to see what they build next!
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