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AvSight Careers

Help Desk Support Specialist

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The Business and QA Analyst gathers, interprets, and uses complex data to develop actionable steps that will improve processes and optimize results. Day-to-day, he or she assesses company and client needs, elicits and analyzes information, looking for solutions or areas for improvement. The analyst will author requirements and work with developers to get the solution built and then test the solution to ensure it meets the needs of the stakeholders.

Responsibilities

Responsibilities include:
  • Planning and facilitating user design sessions and gathering requirements
  • Documenting interaction (questions and responses) from business owners or stakeholders
  • Adhering to functional and user interface standards in the design of application user interface, including screen layout, access, and navigation
  • Facilitating knowledge transfer by presenting results of all analysis and deliverables to project teams
  • Managing tasks according to prescribed project priorities and provide progress reports on development and projects
  • Producing ad-hoc SQL/Database queries
  • Troubleshooting software applications and documenting technical resolutions
  • Providing post-implementation support
  • Providing support in the development of in-house applications and tools
  • Creation and/or review of user documentation
  • Providing regular progress reports and updates on tasks and job estimates to supervisor and project management as necessary
  • Complying with department and software development methodologies
Qualifications:
  • Business analysis, gathering and writing software requirements
  • Working with developers during development of a solution
  • Gathering and developing test cases, regression testing
  • Experience in Salesforce Administration, Permission Sets, Page Layouts, Reports and Dashboards, Flows and Automation, and Multi Currency preferred

Environmental & Travel Requirements

  • Willing to travel with advanced notice
  • Clean driving record
  • This is a remote position

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To apply, please fill out the application form here.

Job Application - Customer Support

Job Application - Customer Support

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About AvSight

AvSight is a growing force within the aviation software market. We offer highly secure and customizable solutions to aftermarket suppliers, and are constantly innovating. Our company has grown over 300% over the last year, and we’re just getting started. We value talent, and are looking for a team member that is committed to our vision and can grow with us. Explore AvSight.net to learn more about our company.

In addition to a competitive salary, AvSight is proud to offer medical, vision, and dental insurance, life and accidental death, and dismemberment insurance, along with generous paid time off and holidays.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and complete the required employment eligibility verification form upon hire.

AvSight is proud to be an equal opportunity employer. We will not discriminate against any applicant or employee based on age, race, color, creed, religion, sex, sexual orientation, gender, gender identity or expression, medical condition, national origin, ancestry, citizenship, marital status, or civil partnership/union status, physical or mental disability, pregnancy, childbirth, genetic information, military, and veteran status, or any other basis prohibited by applicable federal, state or local law.

AvSight will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.

This describes the essential elements of the job and are not meant to be all-inclusive. Other duties and requirements may be assigned to meet business need.

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AvSight believes in pushing the boundaries of what aviation software can offer through the power of technology.

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